Contact Us

We're Here to Help!

At Naive London, your satisfaction is our top priority. Whether you have a question about an order, need help with delivery, or would simply like to share feedback, our team is here to assist you.

Why Contact Us

Order or delivery inquiries
Returns or exchanges support
Questions about our products
Feedback or suggestions
Any other general inquiries

Do you need help?
Contact our customer service team — we're here to support you.

Customer Service Hours

Monday to Friday: 09:00 – 17:00 (GMT)
Saturday & Sunday: Closed

Customer service will respond within 24 hours on business days.

Contact Information

Store Name: Naive London
Email: info@naivelondon.com
Telephone: +44 20 4577 3412

Business Information

Naive London is operated by PRESMIOSO LTD
Company registration number: 16350992
D-U-N-S Number: 233662681
Registered Office (Administrative Only): 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Warehouse Address: No. 160 Nijiayan Road, Jiangbei District, Ningbo, Zhejiang 315000, China

30 Day Returns

You can return your order within 30 days of delivery.

Free Shipping

Free shipping on all orders within the UK.

Secure Payments

We offer safe and secure payment options.